Frequently Asked Questions

ACOYA Curaçao is a full-service resort in Willemstad that offers hotel rooms, villas, and apartments together with on-site dining, spa services, activities, and event facilities.

ACOYA Curaçao Resort, Villas & Spa is situated on Dr. Hugenholtzweg in Willemstad, Curaçao, just minutes from popular attractions such as Mambo Beach Boulevard. The full address is: ACOYA Curaçao Resort, Villas & Spa Dr. Hugenholtzweg, Willemstad, Curaçao.

You can choose from Standard or Deluxe Rooms, 1- to 3-bedroom Villas (with or without private plunge pool), 1- to 3-bedroom Apartments, and dedicated Accessible Stays.

Yes. One-, two-, and three-bedroom villas are available with a private plunge pool for exclusive use.

Yes. The resort lists Accessible Stays among its accommodation options.

Guests receive free beach chairs, access to the pool and relax area, a free breakfast voucher, complimentary shuttle service, and daily entertainment.

A free breakfast voucher is included, and breakfast is served at The Kitchen Buffet Restaurant.

Yes. A complimentary shuttle service is provided for guests.

Dining choices include La Lagoon Pool Bar and Restaurant, The Kitchen Buffet Restaurant for breakfast and dinner theme nights, and a sushi menu that features fresh, flavor-packed options.

Happy Hour takes place every Friday at La Lagoon Pool Bar and Restaurant.

The resort organizes diving, island tours, and padel sessions, plus other daily entertainment.

Yes. ACOYA Spa & Wellness is the island’s first eco-friendly and organic spa.

It positions itself as Curaçao’s first ECO-friendly and organic spa, focusing on sustainable treatments designed to make guests feel beautiful.

Yes. The resort provides services for weddings, other celebrations, and corporate events.

Yes. Facilities and services are offered for MICE, business conferences, and corporate events.

Promotions include Direct Booking Benefits, Celebrate Easter, Stay, Eat & Drive Package, Flash Sale 10 %, Local Special: Day Pass, and Paradise Escape.

You can book directly through the resort’s website or by contacting the reservations team to access the Direct Booking Benefits program.

The Stay, Eat & Drive Package is a bundled special that combines accommodation, dining, and a driving component in one offer.

Yes. The Local Special: Day Pass provides access for local residents.

Yes. The resort lists car rental among its amenities.

Yes. Daily entertainment is part of the guest experience.

Guest feedback notes that the property is about a 30-minute ride from the airport.

The resort emphasizes its proximity to Mambo Beach, the Historic Area of Willemstad, Curaçao Maritime Museum, and Postal Museum.

Yes. Diving is one of the organized activities available to guests.

The culinary team presents fusion cuisine that blends international flavors, along with fresh sushi and themed dinners.

Yes. Dinner theme nights are hosted at The Kitchen Buffet Restaurant.

Yes. The Spa & Wellness center is promoted as eco-friendly and organic, reflecting the resort’s sustainability focus.

You can call (+599) 9 788 2800 for local inquiries and reservations.

Yes. ACOYA provides a toll-free line at 001-866-655-8800.

Email reservations@acoyacuracao.com for bookings or information.

The site is available in English, Portuguese, Spanish, German, and Dutch.

Three-bedroom villas are the largest option, and they can be booked with or without a private plunge pool.

Apartment choices include 1 bed/1 bath, 2 bed/1 bath, 2 bed/2 bath, and 3 bed/2 bath configurations.

Yes. All guests have access to the resort’s main pool and relax area as part of the standard amenities.

Yes. The resort specifies that all 1- to 3-bedroom villas are fully equipped, giving guests everything they need for an independent, home-style experience.

Yes. You can join the mailing list by using the “Subscribe for Newsletter” sign-up form available on the resort’s website.

The resort specifies that it has 38 one- to three-bedroom villas, each equipped with its own private plunge pool.

Yes. Guest feedback highlights an on-site tour desk that assists guests with booking island tours, diving trips, and other activities.

Yes. The resort has an on-site lake, and guest feedback notes that breakfast can be enjoyed around this peaceful waterfront setting.

You can browse the Gallery section on ACOYA Curaçao’s official website to see images of the rooms, villas, amenities, and surrounding grounds.

The resort’s Instagram handle is @acoyacuracao.

Click the “BOOK NOW” button on the ACOYA Curaçao website and follow the on-screen steps to choose dates, select your accommodation type, and complete the reservation.

Guests can find full details and book directly through the official website at https://www.acoyacuracao.com.

Yes. The resort lists a “Mother’s Day Celebration” among its current Specials, which you can view and book through the website or by contacting the reservations team.

Yes. The website features an “Upcoming Events” section where guests can review scheduled activities and celebrations taking place at the resort.

The resort’s website includes a direct TripAdvisor link, allowing you to browse independent guest reviews for ACOYA Curaçao.

You can use the Contact Us form on the ACOYA Curaçao website by entering your name, email, phone number, and message; the team will reply as soon as possible.

You can explore the Blogs section on ACOYA Curaçao’s official website to read resort updates, destination insights, and travel tips.

Guest testimonials highlight an “AMAZING” water show experienced at ACOYA Curaçao, indicating that this live spectacle is included among the resort’s entertainment offerings.

Breakfast is offered at The Kitchen Buffet Restaurant, and many guests enjoy their morning meal beside the resort’s scenic lake.

Yes. ACOYA Curaçao’s reception team is available 24 hours a day, Monday through Sunday, to assist guests at any time.

Reception staff speak English, Dutch, Spanish, and Papiamento, ensuring smooth communication with most international guests.

Yes. The resort has established Health, Hygiene, and Safety measures for guests, and the front desk can provide information on local RT-PCR and rapid antigen testing.

The free shuttle to the beach leaves the resort at 9:00 AM and returns for pick-up at 2:00 PM.

Renters must be at least 21 years old, present a valid driver’s license, and provide a major credit card or cash deposit. Vehicles are subject to availability, fuel must be refilled to the original level, smoking and pets are prohibited, and any damage during the rental is the renter’s responsibility.

Freshly crafted sushi is served Tuesday to Sunday from 5:00 PM to 10:00 PM at La Lagoon Pool Bar & Restaurant.

Yes. A 1-hour indoor Pilates class followed by a sauna ritual is held every Saturday from 8:00 AM to 9:00 AM, priced at USD 75 per class or USD 280 for a 4-class package; reservations can be made via WhatsApp at +5999 661 2715.

Yes. The resort welcomes both resort guests and island visitors for breakfast, lunch and dinner, including the full sushi menu, themed brunches, and themed dinners. Guests and visitors can also enjoy Friday Happy Hour, Karaoke Night, and weekly entertainment throughout the week. Non-guests may call (+599) 9 788 2800 or WhatsApp (+599) 9 693 1064 to check availability or to make a reservation.

Yes. While the spa primarily serves in-house guests, visitors who are not staying at the resort may book treatments subject to availability. Advance arrangements are recommended via (+599) 9 788 2800 or reservations@acoyacuracao.com.

ACOYA Spa & Wellness uses organic, natural, and sustainably sourced products in all treatments, avoids harsh chemicals, and follows green practices that minimize environmental impact while promoting guest wellbeing.

The Day Pass is valid from 10 AM to 6 PM and includes pool access, beach beds, one main-dish lunch, and infused water at the bar. Pricing is ANG 69 / US $39 for adults, ANG 49 / US $28 for children 5–12, and free for children under 4; advance, non-refundable payment and a Curaçao ID (Sedula) are required.

Yes. Just.Padel & Pelota at the resort offers two padel courts and one football court, bookable for as little as one hour. Courts operate daily from 7 AM to 12 PM, rackets can be rented or purchased, and bookings are made online or through the dedicated app.

Yes. Guests can pre-purchase Full Board Plus (US $75 per person per day) or Full Board Deluxe (US $95 per person per day) plans that bundle daily buffet breakfast, two-course lunch, two-course dinner or theme night, and selected beverages.

Yes. ACOYA has one villa that is fully wheelchair-friendly and it is assigned only on request to guests who need accessible accommodation. Contact the Reservations team as early as possible to secure this unit.

All accommodations use 220 volts throughout the property. Guests from regions that use 110–120 V should bring suitable converters or adapters.

Yes. Rollaway beds are available on request for USD 35 per night, including tax, and are subject to availability.

Yes. ACOYA Curaçao operates as a cashless property and accepts major credit cards (Visa, MasterCard, American Express, Discover) as well as Maestro/Cirrus debit cards.

Yes. The resort provides easily accessible on-site parking at no additional cost to guests.

Yes. The resort runs a Kids Club where children can enjoy supervised games and activities, allowing parents to relax knowing their kids are entertained in a safe setting.

Beach chairs are included at Madero Ocean Club, so guests have a comfortable place to relax without needing to rent loungers separately.

Yes. An Aquarobic class takes place every Thursday from 17:30 to 18:15 in the resort pool. In-house guests can reserve a complimentary spot by signing up at the Front Desk. Island visitors should book directly with the instructor via WhatsApp at +599 9 672 1005. Spaces are limited, so advance registration is recommended. Please note that the day and time are subject to change.

Yes. The 4-night / 5-day “Rest-Restore-Renew” retreat combines detox programs, daily yoga, emotional coaching, and self-love workshops to help participants redesign their well-being.

Yes. The resort organizes alternative indoor activities and keeps guests updated on weather forecasts to ensure a seamless vacation experience even when it rains.

ACOYA Economic Car Rental maintains a fleet of 22 well-kept vehicles ranging from small and medium cars to large SUVs, giving guests multiple size options for exploring Curaçao.

Yes. The resort’s in-house Epsilon Diving & Multisport Center provides full certification courses—including Open Water Diver, Advanced Open Water Diver, Rescue Diver, and various specialty programs—along with guided day trips to Curaçao’s top dive sites.

The main pool does not feature dedicated wheelchair lifts or ramps; however, staff members are available to assist guests who require help entering or exiting the water.

Yes. An on-site technical team handles audiovisual set-ups, high-speed connectivity, presentation management, and streaming solutions to ensure glitch-free meetings for both in-person and remote participants.

Yes. ACOYA Spa & Wellness offers gift certificates that can be tailored to any treatment or package. The Spa team will help you select a service, package it attractively, and arrange the purchase for you.

Guests may pre-order the following add-ons: Breakfast – US $18, Romantic Dinner for Two – US $150, Car Rental – US $35 per day, Full Board – US $85 per person per day, and Relax Massage – US $65. These extras can be requested through the online Contact Us form or by emailing reservations.

The resort features four separate swimming pools, giving guests multiple spots to lounge, swim, and enjoy the sun without staying in the same place twice.

Yes. ACOYA promotes dedicated family packages that bundle accommodations with kid-friendly activities such as snorkeling, Willemstad history tours, and family cooking classes, ensuring every member of the family is entertained.

Direct service is available from Fort Lauderdale (Azul, 4× weekly starting Dec 2024), Miami (American Airlines, 2× daily), Charlotte (American Airlines, daily), Newark (United Airlines, weekly), New York JFK (JetBlue, daily), Atlanta (Delta, daily), and Chicago (American Airlines).

ACOYA’s highly trained concierge staff can arrange excursions, diving trips, dining reservations, transportation, and special requests to ensure each guest enjoys a comfortable and memorable visit.

The Kitchen Buffet Restaurant serves its daily breakfast buffet from 07:00 to 10:00, giving guests a three-hour window to enjoy their morning meal.

Yes. Children up to 12 years old receive a 50 % discount on the daily breakfast buffet price.

Guests can pre-order a chilled bottle of House Wine (US $56), Champagne Brut (US $150), a tropical Fruit Platter (US $30), or a Dessert Platter (US $35) to have waiting in the room upon arrival.

Yes. The Reservations team can coordinate wheelchair-friendly transportation as well as accessible excursions so that guests with mobility needs can explore Curaçao comfortably during their stay.

ACOYA provides full gourmet conference catering that can include breakfast setups, working lunches, coffee and refreshment breaks, cocktail networking receptions, and formal gala dinners. Menus are tailored to the conference schedule and any dietary requirements.

Submit your inquiry through the form on the ACOYA Business Conferences page or contact the events team directly at events@acoyacuracao.com or (+599) 9 788 2800 with your preferred dates, attendee numbers, and specific event needs.

Yes. ACOYA Spa & Wellness provides couples’ treatments and customizable wellness packages, making it an ideal choice for romantic getaways or honeymoons.

Yes. The resort accommodates family reunions of all sizes with spacious multi-bedroom villas and apartments, on-site dining, pools, entertainment, beach shuttle service, and coordinated activities such as island tours and diving.

Breakfast is presented as a buffet, offering a wide variety of fresh options each morning in a relaxed lakeside setting.

Yes. Dedicated event coordinators collaborate with each host to customize every detail—venue layout, décor, catering, entertainment, and guest accommodations—ensuring the celebration matches the client’s vision.

You can book a vehicle directly at the resort’s lobby upon check-in. The on-site ACOYA Economic Car Rental desk will confirm availability, complete the paperwork, and hand over the keys on the spot.

Each 258-sq-ft Deluxe Room sleeps two guests in a split king bed and provides air conditioning, a full bathroom, flat-screen cable TV, mini-fridge, in-room safe, free Wi-Fi, and daily housekeeping.

Yes. Baby cribs are supplied free of charge for infants up to 24 months; simply request one when booking or at check-in.

Daily housekeeping is included with every stay. Fresh towels are delivered each day, while bed linen is replaced twice a week.

Yes. Guests enjoy free access to the resort gym throughout their stay.

The Local Special Day Pass is exclusively for Curaçao residents and is valid only when a Sedula (Curaçao ID card) is presented at purchase.

Guests can choose facials such as the Ontour Facial, which targets dark circles and puffiness, and the quick Happy-Go Facial that cleanses, tones, and exfoliates. Body care options include the Body Glow sugar scrub and the Salt Detox exfoliation, both designed to rejuvenate skin and remove toxins.

Yes. ACOYA Spa & Wellness allows guests to enhance any treatment by adding aromatherapy or extending the massage duration, so each experience can be tailored to individual preferences.

The Stay, Eat & Drive Package requires a minimum stay of five nights in a fully equipped two-bedroom apartment.

Yes. The package bundles five days of car rental and specifically states that third-party insurance is included.

The free shuttle runs to Mambo Beach BLVD, Downtown Punda, and a nearby supermarket, giving guests easy access to the beach, city center, and shopping.

Yes. Resort communications highlight family-friendly dining choices designed so children can enjoy meals comfortably while parents relax.

The resort’s island guide highlights Christoffel National Park for hiking and panoramic views, Shete Boka National Park for dramatic coastal landscapes, world-class diving and snorkeling spots, and flamingo watching at local salt flats and nature reserves.

ACOYA provides an array of state-of-the-art venues, from expansive auditoriums ideal for plenary sessions to intimate breakout rooms suited for workshops and smaller discussions, all outfitted with modern audiovisual technology and high-speed connectivity.

Spa appointments are arranged by contacting the resort in advance at (+599) 9 788 2800 or by emailing reservations@acoyacuracao.com. The Spa team will confirm available times and secure your preferred treatment.

Curaçao offers year-round water visibility of about 60–100 ft (20–30 m) and a warm temperature of roughly 80 °F / 26 °C, providing excellent diving conditions in every season.

Epsilon Diving gives guests access to 40 distinct dive areas encompassing a total of 65 individual dive sites around Curaçao.

Specialty options include wreck diving, deep diving, and underwater photography courses, allowing divers to tailor training to their specific interests.

Cancellations made less than 24 hours before arrival incur a one-night penalty. No-shows are charged a three-night penalty (the full stay during Christmas, New Year, and Carnival if notice is not given at least 21 days in advance). Early departures are non-refundable.

Table reservations for sushi can be made via WhatsApp or by calling +5999 693 1064.

ACOYA Sushi is served at La Lagoon Pool Bar & Restaurant inside ACOYA Curaçao Resort, Villas & Spa on Dr. Hugenholtzweg in Willemstad.

Curaçao maintains an almost constant daytime temperature of about 28 °C, with evening temperatures seldom falling below 25 °C, giving visitors warm weather in every season.

Yes. ACOYA offers a full range of on-site accommodations—from hotel rooms and apartments to spacious villas—so all MICE participants can stay together at the resort.

Yes. Guests and island visitors can order freshly prepared sushi in convenient take-out boxes to enjoy anywhere they like.

Yes. The Birthday Decoration add-on costs US$50 and includes colorful balloons, a cheerful banner, and other festive touches set up in your room before arrival.

Yes. The Romantic Decoration add-on is available for US$100 and features tealights, rose petals, and elegant balloon décor to create an intimate atmosphere as soon as you enter the room.

Yes. You can add a chilled bottle of House Prosecco to your reservation for US$56; it will be waiting in your room so you can toast your Curaçao getaway the moment you arrive.

The hotel releases the security-deposit hold at check-out, but the time for the funds to reappear in your account depends on your card issuer. Refunds generally show within 7–14 business days.

No. Non-Refundable bookings do not permit changes, cancellations, or refunds; the full payment is retained if you cancel or fail to arrive.

Nationals of Canada, the USA, the UK, the EU, and Australia do not need a visa for tourist visits up to 90 days within a 180-day period. Dutch and U.S. citizens may stay up to 180 days per year without a visa, while other nationalities should consult their nearest Dutch Embassy for specific entry requirements.

Local businesses commonly accept cash payments in Netherlands Antillean guilders or U.S. dollars, although exchange rates can vary. Major credit cards are widely taken in larger shops, but many residents still prefer cash, and most gas stations do not accept credit cards.

Curaçao boasts 38 distinct beaches, many of which are tucked away in secluded coves that provide visitors with an intimate Caribbean experience.

For standard reservations, cancellation is free until 48 hours before the 4:00 PM local check-in time; cancellations within 48 hours or no-shows are charged one night, early departures forfeit unused nights, and stays of four nights or more cancelled late incur a 50 % charge of the entire booking. During peak periods—Christmas, New Year’s, and Easter—cancellation is free up to 21 days before arrival, while later cancellations or no-shows are billed for the full stay.

Yes. The resort offers shared on-site parking, and it is free of charge for all guests.

Check-in begins at 4:00 PM, and check-out is required by 12:00 PM (noon).

Standard bookings may be cancelled free of charge until 48 hours before the 4:00 PM check-in; cancellations within 48 hours or no-shows incur a one-night charge, early departures are non-refundable, and stays of four nights or more carry a 50 % cancellation fee. During peak periods and special events (Christmas, New Year’s, and Easter), free cancellation is allowed up to 21 days before arrival, with later cancellations or no-shows charged the full stay amount.

Yes. Complimentary Wi-Fi is provided in every guest room and throughout all common areas of the resort.

Pets are not permitted anywhere on the resort premises. Consequently, no pet-related fees, amenities, or exceptions apply, and guests are kindly asked to arrange alternative care before arrival.

Yes. ACOYA Curaçao provides complimentary shared on-site parking for guests, with no additional charge.

Cancellations are free until 48 hours before the 4:00 PM check-in; cancellations within 48 hours or no-shows are charged one night, and unused nights after early departure are non-refundable. For reservations of four nights or more, the cancellation fee is 50% of the total stay. During peak periods and special events—Christmas, New Year’s, and Easter—free cancellation is available up to 21 days before arrival, after which late cancellations or no-shows incur the full stay cost.

No we do not offer airport transfer, however we can assist our guests by booking a taxi service. This service must be requested and booked at least 48 hours in advance through the Reservations Office. Depending on the number of passengers, luggage, and time of travel, a one-way taxi ride typically costs around US$40.

Local guests can obtain information on discounted spa pricing by calling +5999 661 2715 ext. 4450 or sending a WhatsApp message to +5999 661 2715. The Spa team will share current local-rate offers and help schedule treatments.

Yes. ACOYA Curaçao assigns a dedicated event-planning team that collaborates with each conference organizer to customize venue layouts, technology, catering, and timelines, ensuring every business event runs smoothly from start to finish.

Yes. ACOYA’s culinary team is committed to meeting dietary restrictions, allergies, or special requirements; simply inform the restaurant staff in advance or upon arrival so they can tailor your meal accordingly.

Yes. ACOYA Curaçao features kid-friendly pools designed so children can play safely while parents relax nearby.

The Stay, Eat & Drive Package comes with a five-day car rental that already includes third-party insurance.

Yes. Guests who reserve the Stay, Eat & Drive Package receive a free Welcome Fruit Punch on arrival.

The package includes a fully equipped two-bedroom apartment for a minimum stay of five nights.

Yes. The resort has installed two special ramps in the main building that allow guests in wheelchairs to reach both the restaurant and the area near the main pool with ease.

The Stay, Eat & Drive Package is advertised from US$567 per person when four guests share the two-bedroom apartment.

You can email the dive center directly at Info@EpsilonCuracao.com to request details on certification courses, specialty programs, or guided trips.

The resort offers one swimming pool. It is open daily from 7:00 a.m. to 7:00 p.m.

Yes. The resort provides on-site laundry service; fees vary according to garment type. A detailed price list is available from Guest Services.

Yes. In-room dining is offered daily from 7:00 AM to 9:00 PM. Guests may place orders directly from their room by dialing extension 4449.

Designated smoking areas include the terraces, balconies, and all open-air public spaces. Smoking is permitted only in these specified outdoor locations and is not allowed inside guest rooms.

La Lagoon Pool Bar & Restaurant is open daily from 11:00 AM to 10:00 PM outside the designated sushi service hours.

ACOYA Spa & Wellness operates from 10:00 AM to 8:00 PM, Tuesday through Sunday, and is closed on Mondays. During the high season, it is open daily from 10:00 AM to 8:00 PM.

The resort does not offer on-site babysitting or childcare services. However, the team can provide referrals to external companies that specialize in these services.

The resort does not offer a Kids Club; therefore, no age, height, or registration requirements apply.

Yes. Every guest room and villa is equipped with a hairdryer, iron, and ironing board.

The resort does not have an on-call doctor; however, staff will promptly arrange external medical assistance in emergencies. Guests should contact the front desk immediately if urgent medical care is required.

The resort operates on a cashless basis, and the security-deposit hold is processed exclusively on major credit or debit cards.

Yes. Early check-in and late check-out are possible subject to availability. Check-ins before 10:00 AM incur a surcharge equal to one night’s room rate. Departures between 12:00 PM and 4:00 PM also carry a surcharge that varies by accommodation category, while check-outs after 4:00 PM are charged the full cost of one night. For arrivals or departures outside these windows, please contact Guest Services in advance to confirm availability and the exact fee.

Pool towels are provided at both the main pool and the beach. Guests therefore do not need to bring their own towels.

The resort does not employ lifeguards at its swimming pools. Accordingly, the pools remain unattended at all times.

The Kitchen Buffet Restaurant does not host any themed dinner nights. It is open daily from 7:00 AM to 10:30 AM and serves a breakfast buffet during these hours.

All accommodation rates incur a combined service charge and tax totaling 22.9%. Food and beverage purchases are subject to a 15% service charge and a 9% tax.

Yes. A one-hour Hatha Yoga session is held every Saturday from 9:00 AM to 10:00 AM beside the resort’s lake. The class includes pranayama, meditation, yoga practice, use of a mat, blocks, straps, complimentary wellness shots, and infused water. Pricing is USD 58 per class or USD 220 for a four-class package; advance reservation is required.

Yes. Guests may pre-order a 60-minute Relax Massage add-on for USD 65 by requesting it through the online Contact Us form or by emailing the Reservations team before arrival.

A credit-card authorization is placed at check-in to cover incidentals: US$175 for stays of 1–2 nights and US$350 for stays of 3 nights or longer. The hold is released at check-out, with fund availability subject to the processing time of the guest’s financial institution.

Nightly rates vary by season, occupancy, and availability. Standard Rooms typically cost US$98–US$229 per night, while 3-Bedroom Villas with a private plunge pool range from US$288–US$459 per night. All prices are per accommodation, per night, and are subject to a 22.9% service charge and tax. The most up-to-date rates and availability for every accommodation type are listed on the resort’s website at https://www.acoyacuracao.com.

Maximum occupancy is 2 guests (including children) in Standard and Deluxe Rooms and in all One-Bedroom Apartments or Villas; 4 guests in Two-Bedroom Apartments or Villas; and 6 guests in Three-Bedroom Apartments or Villas. An extra bed can be added for US$35 per night plus 22.9% service charge and tax, while a baby crib is provided complimentary upon request. Children aged 12 years and under stay under the child policy; guests 13 years and older are considered adults.

Yes. The complimentary shuttle departs for Downtown Punda at 9:15 AM with a return pickup at 2:15 PM, and it serves Vreugdenhil Supermarket at 10:00 AM and 4:00 PM.

The resort provides three meal plans: Breakfast, Full Board Plus, and Full Board Deluxe. Comprehensive menus with prices for La Lagoon Pool Bar & Restaurant are published online at https://www.acoyacuracao.com/amenities/dining.

ACOYA Curaçao does not offer a true all-inclusive package. Instead, guests can purchase meal plan add-ons, selecting from the Breakfast Buffet, Full American Plan Deluxe, or Full American Plan Plus. Both Full American Plans provide a daily breakfast buffet, a two-course lunch, and a two-course dinner from a specially selected menu. For complete details, visit https://www.acoyacuracao.com/add-ons.

Yes. Guests arriving before check-in or departing after check-out may securely store their luggage in the designated luggage room.

The Otrobanda room, the resort’s largest conference auditorium, accommodates up to 200 guests in theatre style and spans 2,799 sq ft. Including the Punda room (1,808 sq ft) and the Sanlinja room (700 sq ft), the resort offers a total of 5,307 sq ft of meeting space.

Yes. Complimentary balls are provided for the duration of your game; simply return them afterward or purchase a new can if you prefer.

Yes. After playing, guests can visit the on-site bar at Just.Padel & Pelota to enjoy a selection of refreshing beverages.

Yes. Simply ask at the 24-hour front desk and the team will provide current information on local clinics that perform RT-PCR and rapid antigen tests and will help you schedule an appointment that fits your travel plans.

Yes. You can contact the reservations team via WhatsApp at +5999 562 1824 for fast assistance with booking inquiries or special requests.

Every 1-, 2-, and 3-bedroom villa features a semi-equipped kitchen that includes a stove, oven, microwave, refrigerator, coffee maker, toaster, plates, glasses, pots, and pans.

Event planners can click the “Request Banqueting Menu” link on the Business Conferences page or email the events team at events@acoyacuracao.com to receive the current menu options and pricing.

The resort offers three dedicated meeting spaces: the Otrobanda room (2,799 sq ft and seats up to 200 theatre-style), the Punda room (1,808 sq ft), and the Sanlinja room (700 sq ft), giving organizers flexible options for plenary sessions and breakouts.

The resort does not provide an on-site ATM or currency-exchange services. It operates on a cashless basis, accepting all major credit and debit cards. The nearest ATM is approximately a three-minute drive from the property.

A Kids Club is not available on the premises.

ACOYA Curaçao does not provide a dedicated business center or communal workspace. Guests may instead work in the lobby, restaurant, or terrace areas.

Yes. The resort offers dedicated vegan and vegetarian dishes, and the culinary team can also prepare gluten-free or other specialty meals on request. Guests should advise the resort of any dietary requirements when making their reservation.

ACOYA Curaçao does not provide fixed wedding packages; each celebration is quoted individually. This fully personalized approach lets couples choose from a wide range of options to create a wedding that matches their specific preferences.

The complete spa treatment menu with current prices can be found on the Acoya Spa & Wellness Facebook page: https://www.facebook.com/AcoyaSpaWellness. Guests may visit the page at any time to review the latest offerings and rates.

The information is not available in the knowledge base.

ACOYA Curaçao is not located directly on the beach; Mambo Beach—one of the island’s most popular shorelines—is approximately a 5–10-minute drive away. The resort offers a complimentary scheduled shuttle service to Madero Beach Club at Mambo Beach each day.

The resort currently does not offer electric-vehicle charging stations or reserved parking for EVs.

ACOYA Curaçao does not currently offer a guest loyalty or rewards program that provides points or repeat-stay benefits. Guests may contact the resort directly for any future updates regarding such offerings.

Self-service washers and dryers are not provided in the apartments or villas. Guests can arrange laundry through the resort’s in-house service for an additional fee.

Yes. Guests departing before 7:00 AM may pre-order an early-morning takeaway breakfast, while the regular buffet opens at 7:00 AM.

The on-site fitness center operates 24 hours a day, seven days a week. Guests may access the facility at any time throughout their stay.

The nearest medical facility is Curaçao Medical Center (CMC) in Willemstad, approximately a 15-minute drive from Acoya Curaçao. CMC is the island’s main hospital and operates 24/7 with comprehensive emergency services.

The resort does not enforce formal quiet hours. Visitors are welcome until 10:00 PM, after which only registered guests may remain. All guests are requested to keep noise to a minimum at all times to respect others’ comfort and privacy.

Yes. All resort restaurants provide high chairs for infants and toddlers; simply request one from the restaurant staff upon arrival.

Guests must be at least 21 years old to check in at ACOYA Curaçao Resort, Villas & Spa. This minimum age requirement applies to every guest registering at the resort.

Curaçao’s water distillery provides drinking water of excellent quality, making tap water throughout the island safe to drink. Guests may therefore consume tap water at the resort without needing bottled water.

Yes. A fully wheelchair-accessible vehicle is available, but it must be reserved in advance.

Yes. The Exquisite Pool complex includes two side pools equipped with built-in hot tubs, giving guests a relaxing place to enjoy warm, bubbling water just steps from the main pool.

Yes. For special occasions, the resort can upgrade its evening fountain show by adding a synchronized laser component, creating an even more spectacular backdrop for private celebrations.

The resort does not have a convenience store; however, essential toiletries are available for purchase at the Front Desk and a snack vending machine is on-site. Guests can also take the complimentary shuttle to a nearby supermarket, operating twice daily except on Sundays.

Yes. Apartments and villas use a lock-off system that lets a Standard or Deluxe Room connect directly to a one- or two-bedroom apartment or villa, while three-bedroom apartments and villas accommodate up to six guests.

The resort does not offer an on-site children’s playground. Families can access a public playground located about a five-minute drive away.

The resort does not provide complimentary snorkeling gear or non-motorized water-sports equipment. Snorkeling sets can be rented for an additional fee at the on-site Epsilon Dive Center, and other non-motorized equipment is available for rent at a shop on Mambo Beach Boulevard. Madero Ocean Club, the resort’s partner facility, is located on Mambo Beach.

The nightly fountain show begins promptly at 8:00 PM. The performance lasts 15 minutes.

The Paradise Escape Spa Special includes a 60-minute full-body relaxation massage, a detoxifying sauna session, and a revitalizing foot scrub. After these treatments, guests are invited to continue unwinding with poolside relaxation.

Available exclusively to Dutch Caribbean residents holding a valid sedula, the Dutch Caribbean Promo requires a minimum two-night stay and is subject to availability, variable rates, and unspecified blackout dates. Inclusions comprise late check-out until 1:00 PM, complimentary daily shuttles to the beach, supermarket, and downtown, access to the free daily fountain show, and other on-site entertainment plus family-friendly pools and wellness facilities. For current availability, exact blackout periods, and full booking conditions, guests should consult the official website or contact the hotel directly.

ACOYA Curaçao does not have an on-site convenience store or gift shop. Essential toiletries can be purchased at the Front Desk, and a snack vending machine is available on the property. For broader shopping needs, a complimentary shuttle to a nearby supermarket operates twice daily, except on Sundays.

There are no communal barbecue grills or designated outdoor cooking areas for villa guests. Outdoor cooking or grilling is not permitted anywhere on the premises.

The resort is a gated property. On-site security personnel are present 24 hours a day.

Poolside cabanas are offered to registered guests free of charge and are allocated on a first-come, first-served basis.

Yes. ACOYA Curaçao offers a dedicated children’s menu at both lunch and dinner.

The resort does not feature adult-only zones around the main pool. Guests who prefer a child-free, tranquil setting may opt for the Apartments or, for maximum seclusion, a Villa with a private plunge pool.

Renters must present a valid driver’s license and either leave a major credit-card authorization or pay a cash deposit, which acts as the vehicle’s security guarantee for the entire rental period.

Yes. Each vehicle must be returned with the fuel level restored to the amount it had at pick-up; otherwise, the renter is responsible for any refueling charges.

No. Smoking and pets are strictly prohibited in all rental cars, and any violation may result in additional cleaning or damage fees.

Yes. Just.Padel & Pelota offers rackets for rent or purchase directly at the venue when you book your court.

Full Board Deluxe provides two drinks per meal, and guests may choose from soft drinks, juices, house beer, house wine, or house-brand whiskey, rum, vodka, or gin.

Full Board Plus (US $60 per person per day) includes a two-course lunch and two-course dinner with selected soft drinks, while Full Board Deluxe (US $80 per person per day) adds two included drinks per meal—soft drinks, juices, house beer, house wine, or house-brand spirits.

No. Standard Rooms do not have a private balcony or terrace; guests may instead relax in the resort’s shared outdoor areas such as the pools and gardens.

Yes. Each 258-sq-ft Standard Room comes equipped with a compact mini fridge so guests can store drinks and light snacks during their stay.

Both padel courts and the football court are open every day from 7:00 AM to 12:00 PM, allowing guests to reserve game slots throughout the morning.

Courts can be booked either online or through the dedicated Just.Padel & Pelota mobile app; simply choose your preferred date, time, and court, then confirm the reservation.

Yes. The spa features a sauna that is incorporated in wellness offerings such as the Paradise Escape Spa Special and the weekly Pilates & Sauna session.

Yes. All one-, two-, and three-bedroom apartments include a kitchen, separate living area, air-conditioning, Wi-Fi, and the basic amenities needed for a comfortable, self-contained stay.

ACOYA’s destination blog explains that Curaçao lies outside the traditional hurricane belt, so the risk of severe storms is low. Nonetheless, the wider Caribbean’s tornado and hurricane season runs from June through November, and the resort encourages guests to keep an eye on weather forecasts during that period.

Yes. Access to the nightly 8:00 PM fountain show is complimentary for all in-house guests—no ticket or reservation is required.

Yes. While no full convenience store exists, the resort maintains a snack vending machine where guests can purchase light bites and drinks at any time.

ACOYA’s destination blog recommends traveling between February and June for stable weather, family-friendly island events, and fewer crowds. The blog advises avoiding December and January, as those peak months tend to be the busiest.

ACOYA’s blog notes that many top dive sites lie just off the shore, eliminating the need for a boat, and that Curaçao’s calm, warm waters stay clear year-round. The combination of easy beach access and exceptional biodiversity—ranging from colorful coral reefs to sea turtles—sets Curaçao apart from other Caribbean destinations.

The Sea Aquarium showcases dolphins, sea lions, nurse sharks, flamingos, sting rays, and turtles, and even features a touch tank for select species.

Yes. Aquafari is one of the featured excursions promoted by ACOYA’s on-site Tour Desk, and the staff can book your preferred date and time during your stay.

The 6-day “Happy-Me-Looking” retreat focuses on non-invasive beauty treatments—such as cryotherapy, ultrasonic peeling, revitalizing body masks, and tailored facials—paired with confidence-building workshops held in the resort’s calming environment.

Yes. Each bedroom in the Two-Bedroom Villa with Private Plunge Pool is equipped with its own full bathroom, ensuring added privacy and convenience for every guest.

No. The plunge pool is located inside your villa’s tropical garden and is reserved exclusively for the guests staying in that villa.

Additional services such as car rental, spa treatments, and activities are available at an additional cost. These are not listed as included in the standard accommodation booking benefits.

The Two Bedroom & One Bathroom Apartment is semi-equipped with a stove, refrigerator, microwave oven, toaster, coffee maker, electric kettle, dishes, and cookware. This allows guests to prepare meals during their stay.

You can reserve a celebration date by filling out the inquiry form on the ACOYA Celebrations page at acoyacuracao.com/events/other-celebrations. You can also contact the events team at events@acoyacuracao.com or call (+599) 9 788 2800.

No. The wheelchair-accessible villa is not available through standard online booking channels and must be requested directly. Guests should contact reservations at (+599) 9 788 2800 or reservations@acoyacuracao.com to confirm availability and discuss accessibility needs.

Yes. The available information describes Curaçao as welcoming for travelers with disabilities, noting that many areas are flat, the climate is warm year-round, and accessible facilities are growing. ACOYA recommends contacting the team in advance to plan accessibility details for the visit.

The Standard Room offers 258 sq ft of space for up to 2 guests. It includes air conditioning, a flat-screen cable TV, mini fridge, room safe, electric kettle, hairdryer, telephone, iron and ironing board, free toiletries, linen and towels, housekeeping service, and free wireless internet. The room does not have a view, balcony, or terrace.

The Three Bedroom Villa has 2.5 to 3 full bathrooms, although the exact number may vary by villa unit. Guests should contact reservations@acoyacuracao.com to confirm the specific configuration for their booking.

ACOYA offers a tropical setting, personalized event planning, dining, accommodations for guests, and Curaçao’s natural beauty as a backdrop. The resort describes its wedding experience as combining elegance, exclusivity, and island charm.

Both villa categories are available in one-, two-, and three-bedroom options and are fully equipped. Villas with a Private Plunge Pool include a secluded plunge pool for extra privacy, while standard Villas provide access to the resort’s shared pools.

Yes. The on-site restaurant is wheelchair-accessible, so guests who use mobility devices can enter and dine comfortably without barriers.

Yes. The Three Bedroom & Two Bathroom Apartment comes with housekeeping included to keep the accommodation clean and refreshed during your stay.

Yes. The resort highlights this villa as an excellent choice for honeymooners, and couples can enhance their stay with joint treatments and wellness packages at ACOYA Spa & Wellness.

Yes. This villa category features its own living/family room, providing extra space for guests to relax together indoors.

Yes. Cots are available for this apartment type; request one when booking or by emailing reservations@acoyacuracao.com before arrival.

The 24-hour fitness center offers cardio equipment, including treadmills. It also provides basic strength-training machines and a range of free weights.

La Lagoon Pool Bar & Restaurant, as well as all themed dining events, follow a tropical resort dress code. Guests are expected to dress casually and comfortably, but shirtless attire and uncovered swimwear—including bikinis—are not permitted.

Yes. ACOYA Curaçao offers tailored romance and honeymoon packages that include options such as private dining and special setups, arranged upon request to suit each couple’s preferences.

The kids’ pool features a shallow depth specifically for children’s use. No lifeguard is on duty; therefore, children must be supervised at all times by a parent or guardian.

Day passes are available to non-resident guests at USD 38.77 per person. Each pass includes pool access with pool chairs, one welcome punch, and infused water. Advance reservations are required and can be made by emailing reservations@acoyacuracao.com or via WhatsApp at +599 9 562 1824.

Pets are not allowed on the premises, and this restriction also applies to certified service animals. Consequently, no advance arrangements can be made for bringing animals.

Guest rooms are fitted with 220-volt European-style outlets. Power adapters are available on request, though guests are advised to bring their own for added convenience.

Recreational drone operations and aerial photography are not permitted anywhere on the resort premises. This restriction is in place to protect the privacy and comfort of all guests.

Outside visitors may access the pool for a fee of USD 38.77 per person, which includes pool and pool-chair use, one welcome punch, and infused water from 10:00 AM to 6:00 PM. Access to guest accommodations is limited to the number of registered in-house guests per unit, and visitors may remain on the property until 10:00 PM.

Guests must be at least 18 years old to receive treatments at ACOYA Spa & Wellness. For any questions regarding age-related policies or specific services, please contact the spa team before booking.

Beach chairs are offered at no charge. Beach umbrellas can be requested but are subject to availability and are not guaranteed. Shade cabanas are not included.

The resort does not provide on-site bicycle or e-scooter rentals. However, staff can assist guests by recommending nearby rental companies that offer these options.

Karaoke Night is held every Friday at La Lagoon Pool Bar & Restaurant, running from 7:00 PM to 10:00 PM.

La Lagoon Pool Bar & Restaurant, located next to the pool, offers waiter service. This service is not available at the pool lounges or cabanas.

Discounted group rates are offered for bookings involving multiple rooms or villas. Event planners can request a personalized quote by emailing sales@acoyacuracao.com or contacting the Sales Department on WhatsApp at +599 9 661 6984.

ACOYA Curaçao currently has no formally published sustainability policy. Nevertheless, the resort actively applies energy-saving measures, water-conservation initiatives, and waste-reduction practices across its operations.

Yes. All multi-story buildings are equipped with elevators, ensuring access to upper-floor rooms and common areas.

The wheelchair-accessible villa does not provide grab bars, lowered countertops, or comparable accessibility adaptations. These features are currently unavailable in the unit.

The private plunge pools are not temperature-controlled or heated. They rely on the island’s tropical climate and remain warm year-round, with water temperatures typically ranging from approximately 25 °C to 30 °C.

ACOYA Curaçao’s complimentary shuttle is not equipped for wheelchair transport, and the resort does not operate a dedicated wheelchair-accessible vehicle. Guests using mobility aids should contact the Front Desk in advance so the team can help arrange suitable accommodations or recommend alternative transportation options.

Happy Hour is held every Friday from 6:00 PM to 8:00 PM at La Lagoon Pool Bar & Restaurant.

Yes. This villa category offers two separate bedrooms, a living/family room, and a secluded plunge pool set in a lush garden, providing ample indoor and outdoor space that families can enjoy together.

“Room Only” bookings include bed and bath linen, daily housekeeping, towel change every day, linen change twice a week, free Wi-Fi, water, gas, electricity, complimentary use of the gym and swimming pool, scheduled shuttle service, and free use of a baby crib for infants up to 24 months.

Yes. Free use of the swimming pool and its lounge chairs is included for every guest, as specified in the resort’s standard inclusions.

No. ACOYA Curaçao is a cash-free property and does not accept cash payments for rental or security deposits; a valid credit or debit card is required.

Yes. The one-way airport-transfer cost is US$40 per person, children included, and the price already covers all taxes.

The main swimming pool ranges from 1.2 m (3.9 ft) to 1.7 m (5.6 ft) deep, with an average depth of approximately 1.5 m (4.9 ft) in the center. The children’s pool is 20 cm (8 in) deep and intended for young children under adult supervision. Lifeguards are not on duty; children must be accompanied by a responsible adult at all times.

The resort does not offer facilities or scheduled programs exclusively for teenagers. Teen guests may freely enjoy the swimming pool, fitness center, spa, and on-site dive center. A complimentary shuttle to Mambo Beach is also provided, giving them convenient access to shops, a variety of water sports, and lively evening entertainment.

The villas and apartments do not have dishwashers. Complimentary dishwashing supplies are provided in every unit for guests’ convenience.

The resort can pre-stock your villa or apartment before arrival. To arrange this service, email your name, arrival date, and grocery list to fandb@acoyacuracao.com. A service fee applies.

Guests who believe they have left an item behind should notify ACOYA Curaçao as soon as possible. Once the item is located, the resort will arrange shipment to the guest’s preferred address; all shipping costs are borne by the guest.

During peak season, all accommodation types—including villas with a private plunge pool—require a minimum stay of four nights. This policy ensures availability and optimal guest experience during high-demand periods.

The villas and apartments are not equipped with dishwashers. Complimentary dish-washing supplies are provided in every unit.

ACOYA Curaçao can pre-stock groceries in your villa or apartment before arrival. To arrange this, email your name, arrival date, and grocery list to fandb@acoyacuracao.com. A service fee applies.

The resort does not offer dedicated teen facilities or organized teen programs; however, teenagers are welcome to enjoy the swimming pool, fitness center, spa, and on-site dive center. A complimentary shuttle to Mambo Beach provides additional access to shops, diverse water-sports activities, and lively evening entertainment.

Guests who believe they have left an item behind should contact the resort as soon as possible. Once the item is located, ACOYA Curaçao will arrange shipment to the guest’s designated address, with all shipping costs payable by the guest.

Both options provide the same fully equipped two-bedroom layout, but the Private Plunge Pool version adds an exclusive plunge pool in a secluded tropical garden. Guests in the standard Two Bedroom Villa instead use the resort’s shared swimming pools.

Pool towels may be collected from the Reception desk for use at both the resort pool and Madero Beach Club. Each guest is entitled to one towel, which must be returned to Reception on the same day.

Guests may bring their own food and beverages, provided they are consumed solely within the privacy of their room or villa and not in any public resort areas. No corkage, cleaning, or other additional fees apply; only the standard service charge and taxes are charged on accommodations and on any food and beverage purchased at the resort.

No rooms, villas, or apartments are equipped with in-unit washing machines or tumble dryers. Guests can instead utilize the resort’s professional laundry service for an additional fee.

Yes. The resort operates a backup generator that supplies electricity to the entire property during power outages, ensuring continuous service for all facilities, including Wi-Fi.

Participants must be at least 10 years old and in good general health. They must be able to swim 200 meters unassisted and tread water for 10 minutes. Additional prerequisites may apply depending on the specific course or diving experience selected.

None of the accommodation categories include bathtubs. All bathrooms are fitted exclusively with walk-in showers.

Additional child-safety items, including baby gates, outlet covers, and corner protectors, are not provided.

Yes. The in-room safe is large enough to accommodate a standard 15-inch laptop.

After La Lagoon Pool Bar & Restaurant closes at 10:00 PM, no other on-site dining venues remain open. Guests may purchase light refreshments—including chips, chocolates, and assorted beverages—from the resort’s vending machines.

Yes. Every Two Bedroom & One Bathroom Apartment features a balcony or terrace.

Yes. All multi-story buildings include elevators, allowing guests in the One Bedroom & One Bathroom Apartment to reach upper floors easily.

The standard Two Bedroom Villa includes one or two full bathrooms, depending on the specific unit allocated. For exact details on your reservation, please contact our Reservations team in advance.

The private plunge pools are not equipped with child-safety measures such as fences, alarms, or lockable gates. Parents and guardians are advised to supervise children closely whenever the plunge pool is in use.

There are no lifeguards on duty at Madero Ocean Club. Guests, especially children, should remain attentive and exercise caution in the water, and parents or guardians are responsible for supervising minors at all times.

The Kitchen Buffet Restaurant adheres to a casual resort dress code. Shirts and proper footwear are required at all times, and swimwear, bathing suits, and bare chests are not permitted inside the restaurant.

The resort does not currently offer in-house professional photography or videography services. However, the events team can recommend and connect you with experienced local photographers and videographers to ensure your special moments are expertly captured.

ACOYA Curaçao Resort, Villas & Spa does not offer an evening or late-night shuttle to Mambo Beach Boulevard. The complimentary shuttle operates exclusively during designated daytime hours. Guests seeking nighttime dining or entertainment at the boulevard are advised to arrange a taxi or rent a car.

Wired high-speed internet (Ethernet) is available in all meeting rooms. Complimentary Wi-Fi is provided in every guest room and throughout all public areas.

The resort keeps basic first-aid supplies for minor injuries but does not dispense medications; any medicines must be obtained from a medical professional. A pharmacy is approximately a 10-minute walk away, and staff can assist in contacting a doctor if further medical care is required.

Ocean, lake, or pool views are not guaranteed. Guests may note their preferred view when making a reservation, and the team will make every effort to accommodate the request, subject to availability at check-in.

Halal and kosher meals are not included in the resort’s regular dining offerings. For groups of 30 or more guests, the resort may arrange these meals through an external specialty chef with sufficient advance notice; please contact the team before your arrival to discuss availability and details.

Child life jackets and other flotation aids are not provided at the main pool. Families are encouraged to bring appropriate safety gear for their children. As there is no lifeguard on duty, parents or guardians must supervise children at all times in and around the pool.

ACOYA Curaçao does not offer a dedicated indoor recreational lounge. During periods of heavy rain or other inclement weather, guests are welcome to relax in the lobby or the indoor dining area.

Private chef and in-villa catering services are available for guests who wish to enjoy a special dining experience within their villa or apartment. Advance reservations are recommended to guarantee availability.

The resort does not publish or provide specific tipping guidelines. Gratuities are entirely at each guest’s discretion, and guests may choose to offer additional tips to acknowledge exceptional service.

Booster seats are not available for rent through the resort’s airport transfer or on-site car-rental services. Guests who need a booster seat may obtain one independently from island providers such as BabyQuip Curaçao / Urny F.’s Rental Shop. To ensure availability, the resort advises arranging these needs prior to arrival.

Each room rental includes the requested furniture setup of chairs or tables with chairs. Audiovisual items—sound system with speakers, microphones, projector, and screen—are available for an additional fee. Advanced services such as video-conferencing or live streaming can be arranged through a trusted external vendor at extra cost.

Yes. The resort can connect guests with trusted local providers that rent beach wheelchairs and other mobility aids, and recommends arranging any required equipment before arrival to ensure a smooth, comfortable stay.

Yes. Multi-storey buildings containing the Two Bedroom & One Bathroom Apartments are served by elevators, allowing guests to reach upper floors without climbing stairs.

The complimentary shuttle is available only during the published operating hours and cannot be booked outside those times. For transportation beyond the set schedule, the Reception team can arrange a taxi. Guests who prefer greater flexibility may also rent a car through the Tour Desk.

The resort does not provide on-site babysitting or childcare services. Upon request, staff can refer guests to independent local providers, but all arrangements and liability remain solely between the guest and the third party. For further information, please visit https://www.curacao.com/en/activity/sitr.

At present, ACOYA Curaçao has no plans to install electric-vehicle charging stations on the property. Any future developments will be communicated via the resort’s official channels.

The closest public bus stop is about a 15-minute walk from the resort. Buses from this stop run to the central bus station in Willemstad and to the Mambo Beach area. At the central station, passengers can transfer to routes serving other parts of the island, including Curaçao International Airport.

Yes. All multi-storey buildings that contain the Two Bedroom & One Bathroom Apartments are equipped with elevators, so guests can reach upper floors without using stairs.

Yes. The Two Bedroom & Two Bathroom Apartment is semi-equipped with a stove, refrigerator, microwave oven, toaster, coffee maker, electric kettle, dishes, and cookware, allowing guests to prepare their own meals.

Yes. ACOYA Curaçao has wheelchair-accessible pathways throughout the property, allowing guests who use mobility devices to move easily between accommodations, restaurants, and common areas.

Contact the Reservations team directly at (+599) 9 788 2800 or reservations@acoyacuracao.com. They will confirm accessible-villa availability, explain resort facilities, and help arrange any required accessible transport or activities.

Yes. Water, gas, and electricity are already included in the accommodation rate, so no additional utility fees are charged during your stay.

Airport–hotel transfers must be requested and booked at least 48 hours before your scheduled arrival or departure time.